RELIABLE SALESFORCE FIELD-SERVICE-CONSULTANT EXAM PRICE - RELIABLE FIELD-SERVICE-CONSULTANT TEST CRAM

Reliable Salesforce Field-Service-Consultant Exam Price - Reliable Field-Service-Consultant Test Cram

Reliable Salesforce Field-Service-Consultant Exam Price - Reliable Field-Service-Consultant Test Cram

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Salesforce Certified Field Service Consultant exam is a challenging exam that requires an in-depth understanding of the Salesforce Field Service Lightning platform. Field-Service-Consultant exam covers a variety of topics, including Field Service Lightning Setup, Service Appointments, Work Orders, Scheduling, and Dispatching. Field-Service-Consultant Exam is designed to test the candidate's knowledge and skills in these areas and evaluate their ability to provide quality field service solutions to customers.

Salesforce Certified Field Service Consultant Sample Questions (Q26-Q31):

NEW QUESTION # 26
Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.
Which feature should the Consultant recommend to meet the requirement?

  • A. Street-level Routing
  • B. Service Appointment Reports
  • C. Aerial Routing
  • D. Service Resource Dashboard

Answer: A

Explanation:
Explanation
This option allows visualizing the planned travel route for a technician on a map, based on the street-level directions and traffic conditions. References:
https://help.salesforce.com/s/articleView?id=sf.fs_street_level_routing.htm&type=5


NEW QUESTION # 27
universal container UC want to track the asset lifecycle when equipment has been snapped out What should a consultant recommend to meet this requirement?

  • A. Add the field history tracking related list to the assets page and configure the asset relationships object
  • B. Add the related asset related list to the asset page and configure the product request object
  • C. Add the related asset related list to the asset page and configure the asset relationships object
  • D. Add the field history tracking related list to the asset page and configure the product request object

Answer: C

Explanation:
Explanation
The asset relationships object is used to track when equipment has been swapped out by creating parent-child relationships between assets. Adding the related asset related list to the asset page allows viewing and creating asset relationships from an asset record. Adding the field history tracking related list to the asset page would track field changes on an asset, but not asset relationships. Adding the product request related list to the asset page would allow requesting products from inventory for an asset, but not tracking asset relationships.
References: https://help.salesforce.com/s/articleView?id=sf.fs_asset_relationships_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_asset_relationships_create.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.tracking_field_history.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_product_requests.htm&type=5


NEW QUESTION # 28
Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectations around upcoming appointments.
When designing theCustomer Service Representative's user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment?
Choose 2 answers

  • A. Arrival Window End
  • B. Scheduled End
  • C. Scheduled Start
  • D. Arrival Window Start

Answer: A,D

Explanation:
Arrival Window Start and Arrival Window End are fields on the Service Appointment that indicate when a technician is expected to arrive at a customer site based on travel time and service duration calculations.
These fields can be shared with customersto set expectations around upcoming appointments. Scheduled End and Scheduled Start are fields on the Service Appointment that indicate when a technician is scheduled to start and end their service based on their availability and assigned time slots. These fields are not accurate indicators of when a technician will arrive at a customer site, as they do not account for travel time and service duration variations. References:https://help.salesforce.com/s/articleView?id=sf.
fs_service_appointments.htm&type=5


NEW QUESTION # 29
Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.
Which two permission sets should give a user access to the Crew Management tool?
Choose ? answers

  • A. FSL Agent Permissions
  • B. FSL Dispatcher Permissions
  • C. FSL Resource Permissions
  • D. FSL Admin Permissions

Answer: B

Explanation:
These two permissionsets give access to the Crew Management tool, which allows creating and managing crews and crew members. References:https://help.salesforce.com/s/articleView?id=sf.fs_crews_overview.
htm&type=5


NEW QUESTION # 30
Universal Containers wants to dispatch emergency work identified throughout the day that needs to be completed before lower-priority work.
What should the Consultant recommend to meet this requirement?

  • A. Define a Global Optimization job to run hourly.
  • B. Create a custom Gantt action to call an Apex class to reschedule appointments.
  • C. Write a batch Apex class to unschedule low priority work orders.
  • D. Apply the Reshuffle action within the Gantt.

Answer: D


NEW QUESTION # 31
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